Privacy Policy

How Lampwork Supply collects, uses, shares, and protects customer information.

Last updated: November 1, 2026 Overview Lampwork Supply, operated by Crafty Supply LLC, provides an online store for lampworking tools and supplies. This Privacy Policy explains the information we collect, how we use and share it, and the choices that may be available to you. Information We Collect We collect information that you provide when you place an order, create or update an account, contact support, subscribe to communications, participate in a promotion, or otherwise interact with Lampwork Supply. This may include: Your name, email address, telephone number, billing and shipping addresses, account credentials, and communication preferences. Order details, products purchased, delivery information, returns, refunds, and related customer-service communications. Payment-related information needed to complete and reconcile a transaction. Card details entered through Authorize.net AcceptUI are submitted to Authorize.net; Lampwork Supply receives opaque payment data and transaction results rather than collecting raw card details through its own payment form. Information you submit in forms, reviews, messages, uploads, or other communications with us. We may also collect device, browser, IP address, cookie, page-interaction, referral, and diagnostic information when you use the site. If you choose to use address suggestions, address text may be processed by Google Maps or Google Places to provide that assistance. How We Use Information We use information to provide and improve the store; create and manage accounts; process payments, orders, fulfillment, returns, and refunds; provide customer support; communicate about transactions and requested services; prevent fraud and misuse; maintain security; keep business and accounting records; comply with law; and enforce our terms and policies. Payments We use Authorize.net to process card payments. Payment information is handled according to Authorize.net's services and privacy practices. We retain transaction...